What does the pilot cost?
Quoted flat, in writing, before work starts. The general answer to cost questions lives on the questions page.
SMB - growing teams
Your team grew. Your tools multiplied. Pick one pilot that pays.
Twenty to a few hundred people. An owner plus an ops or finance lead. Five AI subscriptions and no owner for any of them. This page is for that room.
The fear we hear most
Slides in, nothing shipped.
Teams your size usually remember one bad engagement: a deck and no build, or an unscoped project whose return nobody can name. After that, "AI initiative" becomes a phrase people say in meetings so they look current, then ignore.
So the engagement here is a pilot: fixed price, one workflow, and a testable end state written down before work starts. Either the end state is met or it is not. Nobody argues with a sentence you both signed.
The four answers you should demand
From us, or from anyone else you hire.
What should we not automate?
The map names the tasks to leave alone, with reasons. A vendor who finds nothing to skip is selling, not mapping.
Who actually builds it?
A named expert owns the work end to end. We are not on software commission: we pick tools we do not sell.
What happens when you leave?
You keep the tool, the playbook, and the trail. The standing answer is on the questions page: we build so you could fire us and keep working.
The quiet failure
Five tools. Zero owners.
Someone on the team signed up for a trial. Then another. Then a third "because the first one was weird with numbers." Nobody cancelled. Finance sees a stack of $20 charges that do not look like a problem until you add them up and realize no one can say what any of them do.
The first useful move is often subtraction. We will retire a subscription before we add one, if that is the honest map.
The matched path
Map first. Pilot second. Scale on proof.
Start with the readiness review: data, systems, people, and rules, scored, with the one project we would run first. Then the pilot builds that one project at a fixed price.
Scaling happens only after the pilot's yardsticks move. The yardsticks - hours back, reply speed, subscriptions retired, errors caught - are published on what you get.
Correct us
Catch us overstating?
If a line on this page claims more than we can show, tell us which line. We check it and fix it in the open.